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“Going to
great lengths to please is more than a clever line,
it is a feeling that touches every aspect of
Ethiopian Airlines. Modern Fleet, stringent
maintenance standards and responsive customer
service are the hallmarks of Ethiopian Airlines
today, but it is the nature of our people that
makes flying Ethiopian such a heart-warming
experience.Both in the air and on the ground there
is attention to detail, putting you at ease,
allowing you to relax and enjoy the flight.
” From
the web sitte. Bringing
Africa Together: How Ethiopian Airlines Wins
Friends and Influences People Worldwide The
management at Ethiopian Airlines has the type of
action-based thinking and 'hands on' approach
Carnegie talks about on every page of his best
seller, "How to Win Friends and Influence People."
Speaking of winning friends, the way our group of
11 journalists was catered to during a Tourism
Ministry sponsored flight from the USA to Addis
Ababa -- and around the country on its regional
routes, left its mark indelibly on each of us.
Following the Historic Route Tour to Lalibela,
Gondar, Bahir Dar-and Lake Tana, I had the
opportunity of working at the company's head office
for several days, laying the foundation for this
issue and an updated (Post Congress) edition of
Africa Travel Magazine. That was when I experienced
the "Spirit of Ethiopian Airlines" first hand.
If
all of this tender loving care (TLC) I spoke of
wasn't enough, on our return flight I was presented
with a beautiful silk necktie compliments of the
airline. I've worn it with pride at every
opportunity ever since. This colorful piece of
wearable art bears a replica of a classic stained
glass window that adorns the United Nations
Conference Center in Addis Ababa. Rainbow
Exclusive Car Rental & Tour Services
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How
many of our under 30 generation have read his
books, or even know about Dale Carnegie, I could
never guess. Yet this one man's simple concepts
have changed millions of lives dramatically and
positively for generations, not just in North
America, but around the world. In my opinion
everyone should read at least one of his books.
Like Napoleon Hill, another author who has inspired
folks around the world, he leads by example.
Now
I won't pretend to be a complete stranger to the
airline; a friend at ATA, Hagos Legesse, made me a
gift that I have treasured ever since. Born in
Ethiopia, Mr. Legesse is a well respected travel
consultant and served as ATA Executrive Director.
This timely gift was a deluxe coffee table edition
of "Bringing Africa Together," a book that tells
the story of humble beginnings, followed by the
rise of Ethiopian Airlines to world status, through
decades of trials and tribulations, peace and war.
The addition of direct flights to Addis Ababa from
Washington, DC and New York/ Newark, is the latest
feather in the airline's cap.